Frequently Asked Questions
Everything you need to know about your Budgy Smuggler order, shipping, and sizing.
How do I know which size to order?
We recommend choosing your standard trouser size for the best fit. If you are between sizes, we suggest sizing up for extra comfort or sizing down for a more 'competitive' fit. Please refer to our detailed Size Guide on each product page for specific measurements.
What is your shipping policy within the UK?
We offer standard and express shipping options across the UK. Standard shipping typically takes 2-4 business days, while Express shipping aims for next-day delivery if ordered before 12 PM. Free shipping is available on orders over a certain threshold, as indicated at checkout.
Can I return or exchange my items if they don't fit?
Yes, we offer a 30-day return and exchange policy. To be eligible, items must be unworn, unwashed, and in their original packaging with the hygiene liner still intact. For hygiene reasons, we cannot accept returns if the protective seal has been removed.
What materials are Budgy Smugglers made from?
Our swimwear is handcrafted in Australia using high-quality, chlorine-resistant fabrics designed to withstand both the pool and the ocean. The material provides excellent stretch and durability to ensure your smugglers last for many seasons.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal. We also offer 'Buy Now, Pay Later' options via Klarna for flexible budgeting.
Do you offer international shipping outside of the UK?
While this store specifically serves the UK and Europe, we have dedicated stores for Australia and the rest of the world. Please ensure you are on the correct regional site to ensure the fastest delivery and local currency pricing.