Returns & Exchanges
We want you to feel as confident in your smugglers as you do on the beach, which is why we offer a 30-day hassle-free return policy for all UK orders. Please ensure items are unworn, in original packaging, and with the hygiene seal still intact.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging, ensuring all tags and hygiene liners are securely attached to qualify for a refund.
Ship It Back
Print your prepaid Royal Mail shipping label from the portal and drop your package off at any local Post Office or designated collection point.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing